Happy Birthday Nexa

We celebrate 48 years of commitment to transformation, creating experiences that make a difference and showing every day why we love Workear.
Transforming customer service with AI.

In an increasingly digitalized world, where the customer experience is key to success, the implementation and leverage of innovative technologies not only improve internal operations but also transform the way users and customers interact with services.
A comprehensive vision: Three-dimensional experience

Let’s reflect on how customer interactions were managed a few years ago. Collections, customer service, sales, and communication on social media were moments that often generated anxiety and frustration. Today, however, expectations have changed; people seek positive and meaningful experiences in every interaction with brands and companies.
Nexa Green Revolution:Nexa Green Revolution: A New Era of Sustainability in Our Operations

As customer experience leaders in Colombia, we are making a milestone in sustainability in 2024 by combining operational efficiency with a strong environmental commitment. Between 2022 and 2023, we committed to reducing energy consumption by 25% through optimizing our facilities.