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LanguageEnglishEspañol ENGEnglishEspañol BLOG LASTEST POST Blog ENG The evolution of debt collection: A smart and human future. 5 de febrero de 2025/ Have you ever wondered how the debt collection process has changed over the years? From the 1990s to today, debt… Read + Detective AI: Artificial Intelligence to the rescue against financial fraud 5 de febrero de 2025/ It’s a fact—artificial intelligence is revolutionizing financial fraud detection, leveraging machine learning algorithms to process vast amounts of data in… Read + WhatsApp: User Preference and Its Impact on Payment Recovery 5 de febrero de 2025/ In today’s digital world, efficiency isn’t just a goal—it’s the key to staying relevant. With its immediacy and ease of… Read + Saying “thank you” to AI? 5 de febrero de 2025/ Do you use assistants like Siri, Alexa, or tools like ChatGPT and feel the need to start with a "hello,"… Read +

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IdiomaEnglishEspañol ENGEnglishEspañol BLOG ÚLTIMAS ENTRADAS Blog ¿Decir “gracias” a la IA? 18 de diciembre de 2024/ ¿Usas asistentes como Siri, Alexa u otras herramientas como ChatGPT y sientes la necesidad de iniciar con un «hola», incluir… Ver + WhatsApp: La preferencia del usuario y su impacto en la recuperación de pagos 17 de diciembre de 2024/ En el mundo digital actual, ser eficiente no solo es una meta, sino la clave para mantenerse relevante. WhatsApp, con… Ver + Detective IA: La Inteligencia Artificial al rescate contra el fraude financiero 17 de diciembre de 2024/ Es un hecho que la inteligencia artificial está revolucionando la detección de fraudes financieros, aprovechando algoritmos de aprendizaje automático que… Ver + La evolución de la cobranza: Un futuro inteligente y humano. 17 de diciembre de 2024/ ¿Te has preguntado cómo ha cambiado el proceso de cobranza a lo largo de los años? Desde los años 90… Ver +

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Luisa es Diseñadora Industrial, con un Magíster en Gerencia de Innovación Empresarial. Con más de diez años de experiencia en innovación, mercadeo, comunicaciones, desarrollo de productos y experiencia de cliente (CX) estamos seguros de que lograremos grandes resultados.

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Octubre 01, 2023 Song Helps smart Europe Reinvent the Car Shopping Experience Introducción The digital transformation and the rise of new technologies applied to customer service — such as cloud services, analytics, voice recognition, omnichannel capabilities, digital services, smart IVR, virtual agents and, more recently, artificial intelligence — is requiring companies to make larger investments in order to offer the best customer experience to consumers, as well as having new professional skills and greater abilities to administer them. The digital transformation and the rise of new technologies applied to customer service — such as cloud services, analytics, voice recognition, omnichannel capabilities, digital services, smart IVR, virtual agents and, more recently, artificial intelligence — is requiring companies to make larger investments in order to offer the best customer experience to consumers, as well as having new professional skills and greater abilities to administer them. Cuerpo de la Noticia The digital transformation and the rise of new technologies applied to customer service — such as cloud services, analytics, voice recognition, omnichannel capabilities, digital services, smart IVR, virtual agents and, more recently, artificial intelligence — is requiring companies to make larger investments in order to offer the best customer experience to consumers, as well as having new professional skills and greater abilities to administer them. The digital transformation and the rise of new technologies applied to customer service — such as cloud services, analytics, voice recognition, omnichannel capabilities, digital services, smart IVR, virtual agents and, more recently, artificial intelligence — is requiring companies to make larger investments in order to offer the best customer experience to consumers, as well as having new professional skills and greater abilities to administer them. The digital transformation and the rise of new technologies applied to customer service — such as cloud services, analytics, voice recognition, omnichannel capabilities, digital services, smart IVR, virtual agents and, more recently, artificial intelligence — is requiring companies to make larger investments in order to offer the best customer experience to consumers, as well as having new professional skills and greater abilities to administer them. Todas las entradas Facebook Linkedin Instagram Logros alcanzados por NEXA BPO 2022 en la industria Logros alcanzados por NEXA BPO 2022 en la industria Logros alcanzados por NEXA BPO 2022 en la industria Comienza a ofrecer a tus clientes una Experiencia al cliente de primer nivel. Contactar

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