As customer experience leaders in Colombia, we are making a milestone in sustainability in 2024 by combining operational efficiency with a strong environmental commitment. Between 2022 and 2023, we committed to reducing energy consumption by 25% through optimizing our facilities. This significant reduction was made possible by implementing energy monitoring systems and adopting efficient lighting and climate control technologies.

Committed to carbon neutrality, we have adopted advanced policies for efficient waste management and emissions reduction. These initiatives include recycling programs, process optimization to minimize waste, and investments in renewable energy projects to mitigate our environmental impact.

Sustainability is also reflected in the development and well-being of our team, with specialized training programs that enhance employee satisfaction and engagement. These programs include courses on sustainability and environmental responsibility culture. Additionally, we have implemented flexible work policies and remote work options to reduce the carbon footprint associated with daily commuting.

Innovation and technology play a crucial role in our sustainability strategy. The integration of advanced technologies, such as artificial intelligence, has allowed us to enhance operational efficiency and reduce our environmental footprint. These technologies optimize internal processes, significantly contributing to the reduction of energy and resource consumption.

In 2024, we are launching a major nationwide sustainable fashion initiative, recognized for its positive impact in promoting reuse, waste reduction, and responsible production processes. Another major achievement was the Ideathon, an innovation-driven idea-generation initiative that was nationally recognized within our teams, fostering a creative and proactive environment.

Finally, at Nexa, we have embraced an ESG (Environmental, Social, and Governance) strategy that addresses long-term challenges in areas such as climate change, safety, and diversity. This holistic approach ensures that all business decisions consider their environmental and social impacts, fostering a culture of responsibility and sustainability.